Frequently asked questions.
Answers about our business apps, automation, AI workflows, web platforms, support, and project delivery.
What services do you offer?
We build business applications, workflow automation, AI-powered processes, dashboards, integrations, Microsoft 365 systems, and custom web platforms.
What types of businesses do you work with?
We work with startups, SMEs, and growing teams that want to replace manual work, connect data, improve visibility, and scale operations.
Can you build something custom for a unique business process?
Yes. We understand the workflow first, then design the right system using Microsoft technologies, AI services, data platforms, or custom web development where required.
Do you build AI solutions?
Yes. We build AI assistants, document extraction workflows, email classification, transcript-to-report automation, summaries, intelligent routing, and AI-powered business processes.
Do you build custom web platforms?
Yes. We build customer portals, admin dashboards, SaaS MVPs, client-facing applications, and internal web platforms using technologies such as React.js, Next.js, Node.js, and TypeScript.
Do you offer monthly support or only one-time projects?
Both. We support one-time project delivery as well as ongoing monthly support for improvements, monitoring, user adoption, and new features.
Is my business data safe?
We design solutions with role-based access, secure data storage, Microsoft 365 security practices, and appropriate governance based on your business requirements.
Can you migrate Excel, email, or paper-based processes into a system?
Yes. This is one of our most common use cases. We convert spreadsheets, email-based approvals, and paper processes into structured apps, workflows, dashboards, or web platforms.
Can I speak to someone before starting a project?
Yes. We usually begin with a discovery call to understand your workflow, goals, current systems, and the best delivery approach.
Do you work with clients in different time zones?
Yes. DiozTech works with clients across North America, Europe, the Middle East, Asia, and other regions.